Busybeeparceldelivery Refund Policy – All refund claims can be made either in writing, email. Refunds will be provided based on the service definitions on the specific service selected at payment; please review your service definition.All refund claims can be made via contact form. The following information is required: Our reference number. If a service failure; your parcel tracking number will be required. Please note that refunds can’t be processed for any consequential loss. Should a refund be appropriate, it shall be made back to the payment method originally used to book the transaction or into a prepay account with Busybeeparceldelivery.co.uk – refunds can only be processed to the contracted party who booked the order. Refunds will take two working days to process as all refunds have to undergo a process to ensure that no collection took place.You have a maximum of 30 days from the date the order was placed to request a refund.